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Frequently Asked Questions
You asked, we answered
Need assistance? The team at Retro-Rockz has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out.
CAN I GET ANY RING IN MY SIZE?
Yes. For a fee of £30 we can get any ring resized by a gold smith before we post to you.
Please see this option while adding to basket.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept payments from most major debit and credit cards through our secure payment link ran by wix.
DO YOU OFFER SAME-DAY DELIVERY?
While we don't offer Same-Day delivery all of our items will be posted the following day the order has been received and will be with you within 3 business days. If you require any item urgently please contact us and we may be able to arrange Special Next Day delivery.
CAN I HAVE MY ORDER GIFT WRAPPED?
All of our items will be packaged with our own special Retro Rockz packaging. we dont charge any extra for the packaging and hope it provides a nice luxurious feel to your beutiful new piece of Jewellery.
DO YOU SHIP WORLDWIDE?
Yes. we offer FREE worldwide shipping
WHAT MATERIAL IS YOUR JEWELLERY MADE FROM?
All of our jewellery has been tested with a XRF gun & is genuine gold
WHAT HAPPENS IF I ORDER THE WRONG SIZE?
We offer a full refund up to 14 days. If you return the item you will receive a full refund. Check out our Instagram page to see how you can find your ring size from home.
Instagram - retrorockz23
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